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northern rail penalty fare contact number

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But they said collectors would 'use their discretion' to ensure 'no-one faces unfair penalties'. To do this we employ dedicated revenue officers to apprehend fare evaders, we have also invested in revenue protection measures such as automatic ticket barriers. Q. Help me decide Appeal Penalty Fare Notice Prefix: EPF Prefix: EMR/PFN/ Prefix: GTRPF Prefix: GTREPF Prefix: MRPF Prefix: NTLPFN Prefix: LSERPF Prefix: SETPF Prefix: Web100% of Journey cost. Passengers to plan ahead as 26 days of major upgrades in Stalybridge get underway, Network Rail volunteers help to restore Bristol murals damaged by graffiti, Glasgow Centrals platform improvement project on-track, Network Rail plans vegetation management between Leeds and Outwood, Kentish Town Tube station to close for improvements, Australias BMD completes first UK acquisition, SWR restores full West of England timetable, Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. A 10-week programme to renew track at Glasgow Central's platform 1 is progressing well. The OP has not been issued with a Penalty Fare; Northern Rail do not operate a Penalty Fares scheme. From this date, if you cannot produce a valid ticket, you may be charged a Penalty Fare of 100 plus the price of the full single fare applicable for your intended journey. This will reset the permalinks and fix the issue in many cases. If you are pleading not guilty you can fill in the form with the summons or attend. Using the notice details that you have been issued, follow the straightforward steps after selecting the link below, which will take you to our PCI-DSS secure payment portal. WebI didn't purchase my tickets from Northern; I missed my connection and it was the last train of the evening; I no longer need my season ticket and I purchased it onboard a Northern 2.2 Northern prosecutes those alleged to have committed offences contrary to the Fraud Act 2006 Call us confidentially on 028 90 66 66 30. If a passenger gets on a train without a ticket or promise to pay notice at a station where ticket buying facilities are available, they may be liable to pay a Penalty Fare. Your child will need to carry their Photo ID card even if they have a Smart card. To appeal you should visit or write to: If you are unhappy with the outcome of your appeal then you have the right to appeal that decision on two further occasions. What methods of payment can I use to pay a Penalty Fare? 8.3 Northern regards court proceedings as a last resort and so reserves the right to offer to resolve matters through the use of a Fixed Penalty Notice where the circumstances of the offence and the offender are appropriate. However, if it is paid within 21 days, the Penalty Fare is reduced to 50 plus the price of the single fare,,,, If you are suspected of fare evasion and an authorised member of Northerns Revenue Enforcement Team stops you and issues a notice to you it will be one of the following: This is a request that payment of the unpaid fare is made within 21 days of the date of the notice. Kyle Walker challenges Erling Haaland to improve even more with Harry Kane comparison. Pre-loaded travelcard with 10, 20, 30 or 40 journeys on Metro, Glider, Ulsterbus and Goldline services.. You can email them at: Please ensure This reflects the fares charged for travel on the network operated by Northern. Join our customer panel now! If you travel without a valid ticket but had the opportunity to purchase one you will be issued with a penalty fare of 50*, plus the value of the full single fare of the journey you're making. It added the number of rescheduled appointments due to strike action is set to hit half a million next week. *Preston to Colne and through to Hebden Bridge. Registered in England under company number 03266762. In addition Northern is working tirelessly to improve upon existing retailing opportunities on the network. 10.1 Northern may impose Banning Orders against all persons whose behaviour has caused or is likely to cause harassment, alarm or distress to any passenger or employee. Our vision is about more than just train travel. Please make sure that you include your details and the reference number from the notice. However it is important to realise that as with any legal process early engagement is imperative to facilitate a satisfactory outcome for all. You can buy an NI Railways ticket at the Sales and Information Desk in the station or, if travelling from an unmanned halt, from the conductor as he passes through the train. 11.1 In the event of an accused person seeking to appeal against his conviction and/or sentence DRPU will be represented at the Crown Court by counsel. Join our customer panel now! Our offices will not be WebIf you cant produce a valid ticket for your full journey, you may be charged a Penalty Fare. It is a potential criminal matter, and Northern appear to have evidence of a possible breach of the Regulation of Railways Act. A. RewriteCond %{REQUEST_FILENAME} !-d Trespass 75% savings versus the adult cost, when bought online. If we do not receive a response within 28 days the amount outstanding will increase to 90, if this amount is not settled the case will be referred for prosecution. Where the facility to do so has been provided, you must purchase a ticket or obtain a Promise to Pay notice before you travel. Are they saying if I get a late train into Manchester Id have to pay 20??? A. With Northern's mobile app, you can streamline your journey and get tickets straight to your phone. By using our site you accept the terms of our Privacy Policy. You can try renaming that file to .htaccess-backup and refreshing the site to see if that resolves the issue. The DRPU has a number of ways of dealing with passengers who have travelled without buying a ticket. However, if it is paid within 21 days, the Penalty Fare is reduced to 50 plus the price of the single fare. Of course, this is only the first month but it is definitely a step in the right direction. For further information regarding Penalty Fares please follow the below link There are also planned engineering works for today, Pay your electronic penalty fare notice online now, Penalty faresFrequently Asked Questions. RewriteEngine On If you fail to validate your ticket or smartcard prior to boarding you will be issued with a Penalty Fare Notice. Debt Recovery & Prosecutions Unit They wont prosecute for a matter as small as my fare will they? Contact your train company's appeal firm You must do this within 21 days of receiving your penalty fare notice to provide information on why you are appealing. In addition the DRPU works closely with the British Transport Police (BTP), Police and Crown Prosecution Service (CPS) to pursue those who breach the wider criminal law whilst travelling by train or whilst on railway property in order to ensure the safety of passengers and employees alike. Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. If you do not fill in the form or attend your view on things like the date of the trial will not be known. Garnacho has outlined which players he is closest to and described one Manchester United star as like a "dad" to him after opening up about his breakthrough season. Before making any such decision the individual circumstances of each case are considered and an evidential and public interest test is applied both objectively and robustly. Something went wrong, please try again later. In the case of a fixed penalty you must respond within 14 days of our letter. The .htaccess file contains directives (instructions) that tell the server how to behave in certain scenarios and directly affect how your website functions. WebTrain delayed or cancelled? Tickets. Here at Northern, were always looking at ways to improve what we do for the customers that travel with us and the communities we serve. Or by navigating to the user icon in the top right. The increase in the penalty fare for train operators in England brought it in-line with penalty fares charged across much of Western Europe and by Transport for London (TfL) and Manchesters Metrolink tram network. Here at Northern, were always looking at ways to improve what we do for the customers that travel with us and the communities we serve. WebThe penalty fare is 100 plus the cost of a single ticket for your journey. Travelling beyond valid destination/requesting a short fare Health Secretary Steve Barclay has said the 28-hour Making your journey contact-free. More information on railway specific legislation can be found here: 5.1 We will disclose all aspects of our case ahead of trial. In this example the file must be in public_html/example/Example/. - How will it be checked if I say I couldnt buy a ticket because the machine was faulty? ', Steven Sheridan boasted his fists were his 'secret weapon', Mum loses almost eight stone after changing son's nappy left her in tears, Nikki Bailey weighed 26 stone at her heaviest, Where to watch the Eurovision final across Greater Manchester, As Eurovision grips the nation - especially our neighbours Liverpool - here's a guide to all the events taking place in Manchester. It was the primary passenger train operator in Northern England, and operated the most stations of any train operating company in the United Kingdom.Northern Rail was replaced on 1 Some cookies on this site are essential, and the site won't work as expected without them. Actions. The Penalty Fare Notice may also be paid by Postal Order (please quote your reference number on the reverse of the Postal Order) made payable to Northern TrainsLimited and sent to the following address: Northern TrainsLimited Always remember anyone can post on the MSE forums, so it can be very different from our opinion. - Im confused, there isnt a ticket machine at my nearest station and the ticket office is only open until 6. If I attend court will I be able to get 'legal aid' for a lawyer to represent me? Northern prosecutes under the provisions of the Regulation of Railways Act 1889 and the Railway Byelaws made pursuant to the Transport Act 2000, these can be found FREEPOST NEA 3188 Tickets can be purchased from theNorthern websiteor via the Northern app. An admin feewill be applied if the fare is not paid within 21 days. However in applying this policy we will not compromise on the safety of our passengers and our employees. Failure to respond to the offer of a fixed penalty is likely to result in the case being taken to court. That process will result in a criminal record number. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If a station has no ticket-buying facility, the office is closed or machines out of order, passengers will still be able to buy on board at a reduced rate. Monday to Sunday - 07:00 - 22:00. Business Travel Phone 0 Textphone number 0 (For customers with hearing impairments) Seat reservations Not available Penalty fares View penalty fares policy All Rights Reserved. Editor, Marcus Herbert, 3,831 people caught travelling without a valid ticket or promise to pay notice were issued with a penalty fare, compared to 4,261 in the same period last year. The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel. Few of us want to pay more for our tickets because some people avoid paying, and theloss of income due to people travelling without tickets reduces the money available to invest in a better rail service., Industry body, the Rail Delivery Group (RDG) estimates that every year around 240 million is lost through fare evasion on Great Britains railways. J Patrick Write a reply; Update the status of this request; I will not sleep - Brighton boss Roberto De Zerbi admits dilemma ahead of Manchester United game. Northern TrainsLimited has an objective disputes and appeal process that will consider any aspect of an individual case. Locations and facilities. A dialogue box may appear asking you about encoding. When set against the impact that the Covid-19 pandemic had on passenger numbers and industry revenues, its never been more important to minimise the cost of fare evasion to the railways. Spring Term tickets andSpring/Summer Term tickets are available to purchase, please email[emailprotected]for further information. What do I do? RewriteCond %{REQUEST_FILENAME} !-f All Rights Reserved. Q. A spokesman said: "Most stations on penalty fare routes will have either ticket offices or ticket vending machines and so customers will have the opportunity to purchase tickets before they travel. 6.3 If the BTP ask for assistance in relation to the prosecution of a young person Northern will provide such assistance. (An example of a case that would fail the public interest test is where the individual concerned acted due to an emergency). If the penalty fare is paid within 21 days it will be reduced to 50 plus the cost of the single ticket for your journey. Essential work to replace both of the 26-year-old escalators at Kentish Town Tube station is due to start on Monday 26 June 2023, Transport UK-based consultancy, TUSP has given itself the competitive edge making a major move with a commitment to growth. This could mean seeking out a conductor - which Northern says are still in place on EVERY train. WebGreat Northern will: Operate a penalty fares scheme on its trains and at all of its stations; Prosecute criminal fare evasion; Prosecute offences under the Railway Byelaws; Comply Refusing to produce a valid ticket on request, Disorderly behaviour Join our customer panel now! Kyle Walker admits that he didn't expect Erling Haaland to have the 50-goal impact that he's had since joining Man City last summer. You can avoid the queues by pre-purchasing your monthly and weekly tickets online or by visiting the Sales and Information Desks up to four days in advance of your new ticket starting. After all, a disagreement or a difference of opinion may not amount to a defence in respect of impending criminal proceedings. WebCareers with Northern Trains. We cannot consider representations over the telephone. 404 means the file is not found. If you travel on Glider without a valid ticket or smartcard, but had the opportunity to purchase one, you will be liable to pay a penalty fare of 50 plus the value of the full single fare of the journey you were making. All our new ticket machines are connected to a system which logs faults and will clearly show when they are not operational. 10.2 We will provide information in support of applications by our partner agencies to obtain injunctive orders to prevent anti-social behaviour. Notice that the CaSe is important in this example. 2023 National Rail. For addon domains, the file must be in public_html/ and the names are case-sensitive. A. Northern is responsible for ensuring that the facility to purchase a ticket or Promise to Paynotice is available. Q. - How will it be checked if I say I couldnt buy a ticket because there was a queue? Here at Northern, were always looking at ways to improve what we do for the customers that travel with us and the communities we serve. "In addition, tickets may be bought at any time before a customer boards a train by using the Northern App, with no booking fees incurred.". If you travel on the railway with the intent of avoiding paying the fare then you may be prosecuted under criminal law. Intoxication, Not displaying ticket WebIf you have received a Penalty Fare Notice and wish to pay, you can do so in the following ways Online (Glider Only) By calling 028 9553 1033 (Glider Only) By Post For postal payment, please send a crossed cheque or postal order for the total amount payable to Translink at the following address: It may be issued when someone has travelled from a station without having bought a ticket and is genuinely unable to do so. You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. It may also help to show picture evidence when stopped by a collector or if you appeal a penalty fare. The penalty is 50 and this must be paid within 28 days of the date of the Notice. All of our current timetables are now available to view online. Northern Rail 80 fixed penalty J Patrick made this Freedom of Information request to Department for Transport This request has been closed to new correspondence. If the required destination station is not listed on the ticket machine, then they should purchase a single ticket to their interchange station or use the promise to pay notice. Electronic Penalty Fare Notices (EPFN) Southeastern has introduced a new Electronic Penalty Fare Notice (EPFN) across our network. A large number of the cases prosecuted by the DRPU involve relatively small amounts of money. This is known as an offence of strict liability, i.e. If you have already uploaded the file then the name may be misspelled or it is in a different folder. If you haven't received your ticket before the start date requested, please contact[emailprotected]. You may receive a reward of up to 1000 if the fare evader is prosecuted. Ticket inspections are carried out on board Glider vehicles and trains,at stations, halts and interchanges by authorised persons. /index.php [L] Right click on the X and choose Properties. Service Quality. WebWhy do Northern issue Penalty Fares? I would like to reassure you that Northern is committed to applying this legislation in a fair and consistent manner. That's over 2,000 services every day, travelling to over 500 destinations. Information about your tickets. Southeastern is the trading name of SE Trains Limited. Each case will turn on its own merits, however it is important to note that frustration or a difference of opinion may not amount to a defence where evidence of an offence exists. The penalty fare is usually 60 or twice the Overstayer Isnt this a civil matter? Click here to find your timetable. It is estimated that fare evasion costs the rail industry over 200 million a year. As with most convictions it will eventually become 'spent'. WebMake a Payment Our aim is to make the payment of a penalty notice as simple as possible. If I do not buy a ticket before travelling, is it an automatic Penalty Fare? If the passenger is unable to do so, the Customer Revenue Protection Officer may bring the matter to the attention of the police. The governments new 100 penalty fare came into effect on 23 January. You will be able to put your questions to all of the witnesses. It is also possible that you have inadvertently deleted your document root or the your account may need to be recreated. Please contact the court for information about this. Post: DRPU, Northern TrainsLimited, FREEPOST NEA 3188, Bradford, BD1 1BR, Complaints should be directed to:[emailprotected]. So that we can consider things properly anything that you would like us to considermust be sent to us in writing. Either, a letter requesting the payment of the outstanding fare; a letter requesting an explanation or a fixed penalty. WebNorthern JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected. (See 3.1 below). 7.1 The DRPU has a team of experienced lay-prosecutors who undertake regular training provided by experienced independent counsel. A Penalty Fare is 100 plus the price of the appropriate single fare for your intended journey. Q. A. This means that we may include adverts from us and third parties based on our knowledge of you. If you have any queries on penalty fares, please contact theTranslink Contact Centreon 028 90 66 66 30. How do I pay my Penalty Fare? Causing an obstruction View and Download Northern Debt Recovery and Prosecutions Unit Privacy Policy (69.3kb, pdf). Opening hours. Yes - please download theformand take to the station. For postal payment, please send a crossed cheque or postal order for the total amount payable to Translink at the following address: Please ensure that your Name, Address and Penalty Fare Reference, as specified on your Penalty Fare Notice, are included on the reverse side of the crossed cheque or postal order. Assisted Travel . 2.1 Northern prosecutes those alleged to have committed offences contrary to the Regulation of Railways Act 1889 and/or the Railway Byelaws made pursuant to the Transport Act 2000 4.2 Each case is individually assessed to establish whether there is sufficient admissible evidence to make a conviction more likely than not.

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