Shop Our Editor's Picks! Visit your local Arhaus store to explore our artisan-crafted collections and to connect with a Designer. These are the most beautiful outdoor chairs not to mention incredibly comfortable! So she's trying to email inventory to get some answers for meand I also just saw a charge on my credit card statement that was not supposed to be there. I had a full list of items to look up and our sales person, Maite, took us to every single item and was great with additional suggestions. I can't say enough about the beautiful furniture, Miserable customer service on the delivery side, Misleading invoices and exceptionally poor customer satisfaction, Poor quality and even worse customer service, Arhaus Kroy dining chairs have defective webbing. Have questions about how offers work? you or your agent must refuse the item at the time of pickup/delivery from the seller, Once you have taken possession of the item, all sales are final. I loved everything it looked exactly as I thought it would be and it was all due to Tricia. I always thought that this place was very expensive so I didn't expect to find anything but was hoping for some ideas. We're redecorating our living and dining room and had specific pieces picked out online, but i wanted to see them in person before purchasing. When it comes to sectionals, Arhaus has pieces for both your indoor and outdoor living spaces that range in price from around $2000 for a smaller sectional all the way up to $18000+ for large sectionals over 13 feet wide. Outdoor Accessories & Decor. Who is looking at this furniture before it goes out for delivery? Unfortunately, their quality control leaves a lot to be desired. Versatile sizing options allow you to design the perfect seating arrangement for any space, and the option to choose Crypton Home Performance Fabric means Remington is the perfect fit for any home. An old man in his 60's named Tracy was very quick to kick us out for merely looking around. Frame support system features flexible elastic webbing. Will be adding to my home in the near future and only through Michael and Kat at the UTC store. No matter the project, our Complimentary Design Services will bring your vision to lifeindoors and out. We purchased this table a year. On another point the art we have received couldn't have been better packaged and the delivery was great. I've gone back to purchasing everything from Crate and Barrel and Wayfair. A floor length skirt resolves this adaptable piece of furniture. Be ready with your credit card. When spoke to the supervisor, she never apologized, instead, she was denying that there was nothing that they did wrong.. No professionalism, such a small furniture company does not provide any customer service whatsoever. STAY AWAY. Thank you to Tricia and Michael for all of the help with our furniture purchases! Privacy. Thank you Tracy. We also purchased 6 leather:tacked dining chairs recently. They took longer than expected. Arhaus has long been championed for their sofas with that deeply satisfying sink-into feeling, with sleek contemporary silhouettes. Overall, my wife and I were both completely impressed with our experience and won't shop anywhere else for our furniture needs. One of the sofa/chaise pieces that I purchased had a few issues, from the moment I received this piece I let the delivery guys know about it. The moment we walked in we knew this store fit our style. services, you're letting us know that you've read and agree to the changes. Customer service's response was that normal wear is not covered. Arhaus don't manufacture their . Shoppers looking for a statement piece or something to elevate the design of their space can oftentimes find the perfect solution in an Arhaus coffee table. We are talking about approx 1k on an order of over 20k. By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages I went to Arhaus looking at specific dining chairs I was interested in. Outdoor Tabletop. Wife desired a unique dining table with stone inlays priced at $6200- wow. Dining Benches. ARHAUS Paxton Leather Cocuh. Who knows? Love the pieces and well have them for a long time! The 2 wooden cocktail tables were finished so differently that they didn't even look like they were from the same set. In addition to the top categories above, Arhaus offers a wide array of other home products, such as: Arhaus provides free catalogs to shoppers in the US.Want to shop their newest products? The furniture and accessories really fits with our collective tastes. No follow through yet again. Visit your local Arhaus store to explore our artisan-crafted collections and to connect with a Designer. I update you on our experience. My husband is 6'4" and so he likes a deep couch. Every time I've gone into Arhaus to decorate and furnish my home, I'm personally greeted and have always felt my needs and interests are taken into consideration, rather than being pushed into a purchase. She is so kind and helpful and cares about your satisfaction with the service and the products we bought. Except for the Retreat Deluxe Motion Bed Base which is the only piece I got as floor sample- the remote is not working and I was told that I have to call the manufacturer to get that resolved. They were great at helping us finish the look of our new home and your conscious about helping it be as economical as possible. Privacy. Purchased a console for my living room! They arrive twice in the wrong color. I'm thrilled Arhaus has come to San Diego!! Although it was no easy task, the Store Manager - Michael - was able to locate the bedding at a different store and ship it to our other house outside of California in time for the holidays. Sales rep did further investigation and it seems that my order has not been processed at all! I truly would not have gotten this furniture had it not been for her attention and willingness to satisfy my needs. Michael has also been very helpful as well. Anyway, we are done for now, and yes it is a bit expensive/pricey but you get what you pay for, the exclusivity, comfort, appearance, and quality is there. It's simply frustrating dealing with people that work at arhaus. How am I supposed to do that myself? I love elegant and sophisticated design Arhaus offers. Never miss new arrivals that match exactly what you're looking for! This was on September 21st, and was advised that they would order the extra parts needed and I would be hearing back from them in a week to have all the repairs done. Arhaus Upholstered Swivel Chair (Was 1500) 4/9 . Fire Pits and Heat Lamps. The delivery man actually realized it was there. I have worked with Michael Babcock to furnish two homes. Also, when we did finally schedule delivery it was on time and they called and texted with a very narrow delivery window so we were not sitting waiting for hours. The customer service of the entire company is appalling. We tried every possible method to inflate without, and it just. I fell in love with, and purchased the Eaton Dinning Banquette and Leighton Dining table in February. Design Plus Gallery presents a Pair of Giles Swivel Leather Chairs by Arhaus. I will never do business with them again. My experience here was terrible. Never got it. Definitely coming back to finish off my home! Arhaus Fresno Swivel Chair (Was 2499) 4/16 . We will recommend and shop at Arhaus in the future! The invoice is very misleading. Arhaus Furniture collections are for the entire home. Mother's Day is May 14. Long story short the sectional arrived and we quickly found it to be defective - it had multiple quality issues. If you continue to use these Kira Swivel Leather Dining Chair - Arhaus Skip to content Menu Outdoor Outdoor Living Chairs Sofas Sectionals Chaises & Lounges Coffee & Accent Tables Ottomans Outdoor Furniture Covers In-Stock Outdoor Outdoor Dining Dining Tables & Bars Dining Chairs Bar & Counter Stools Outdoor Kitchen Dining Benches Outdoor Tabletop Outdoor Accessories & Decor all new york. They did not question anything that we called. Thanks to its velvet beige upholstery, it would work well in lots of different styles of living rooms. I can't thank him enough for being so friendly, helpful, and honestly just a normal person.. without trying so hard to sell something that actually sells itself. Pictures sent, as requested with no follow up. Arhaus Remington Swivel Chair Dallas, TX $250 Arhaus Butler Leather Tufted Ottoman Prairie Grove, AR $1,800 Arhaus Fenwick Settee Frisco, TX $170 $1,000 6 Arhaus Gray dining chairs Ringgold, GA $500 Dining Set 4 Chairs Kansas City, MO $2,000 Set of 2 ARHAUS Portsmouth Dining Arm chair in Windrow Peppercorn Tulsa, OK $1,750 Arhaus Sectional My chairs also came in less than 1 week in perfect condition! Go in and take a look, you'll be surprised at the quality, variety and the prices! Versatile sizing options allow you to design the perfect seating arrangement for any space, and the option to choose Crypton Home Performance Fabric means Remington is the perfect fit for any home.This item is still currently being sold on their website for $2799. I love my new couch and the great customer service that accompanied it. For shoppers looking for an excellent way to bring brightness to their spaces, Arhaus has a collection of just under 200 distinct and artistic lighting pieces. We purchased a sectional from the Northpark Arhaus this past summer. We ordered six leather dining room chairs. Thank you for your exceptional service and quick turnaround time! They have been resourceful and creative, and have assisted us in furnishing our living room, family room and master bedroom. I tried several times to order them, each time being told that I would definitely get my chairs. Return Policy - All sales are final 48 hours after delivery, unless otherwise specified. The items were delivered in September 2017 (because we decided to hold off on delivery while we were renovating). Arhaus furniture quality? purchase. Choose from a variety of leather or fabric and add style to your living room. New and used Arhaus Furniture for sale in Guilford, Maine on Facebook Marketplace. The store's GM and his associates are very personable, and give off a very family, one-on-one feel--the type of company I would rather do business with! I love this store! On Arhaus Site, table I orderd takes 9 weeks! Featuring clean, modern lines and a convenient swivel base, Kira is up . Once you've made your decision, send back the rug swatches within 14 days for a full refund. The aesthetics of Arhaus is simply beautiful. I will rather go to Bob's furniture. Come in today and see the full collection. It's an amazing piece and like no other. I had a 3rd party come to investigate and it said they had never seen webbing with this issue and it would have to be replaced. Today it appears as if my husband and I have had it for years. Very punctual and efficient. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. The covers are easy to use and help me make this furniture last forever. And all the annoyance of an air mattress crossed with sleeper sofa: Our unfortunate guests have had to stay on deflated or awkwardly partially inflated mattress. Overall I am I giving this a 4 star because of Tricia. Arhaus sectionals include leather and fabric upholstered styles, modular sectionals, L-shaped and U-shaped sectionals, customizable sectionals, and more. I love the products in this store. Thank you, Arhaus, and the great sales, delivery and customer services teams. I noticed two crystals were missing and the kind woman on the floor told me they could order me the crystals at no cost. The sectional with chaise was made to order. I would not be purchasing from them again and would not recommend them. Sign up for promotions, decorating tips and more from our team. $1,899.00 $2,799.00. Arhaus collaborates with skilled artisans all over the world who craft its many exclusive collections, which are complemented by timeless upholstered pieces (slipcovered, leather and custom-ordered seating), indoor and outdoor dining tables and chairs, bedroom and office furniture . To request a return or notify us that you did not accept the item at pickup or delivery, please email. I got many compliments on them. It's for sure my favorite furniture store in San Diego! She did a fantastic job, she listened to my needs and style and helped me make decisions that I am so happy with! People that come over say the room belongs in a magazine. Peace of Mind Protection. Kudos to Tracy the designer who helped us. $2650 and after 7 months, we still cant use the sleeper. The delivery was on time and the associates were extremely professional. We visited the store several times and everyone was great to interact with and extremely helpful! She said she had just the the item. We had one price adjustment that needed to be made and the manager, Michael, was extremely helpful and accommodating. Arhaus has beautiful and unique things. They are a publicly traded company of over 2 billion dollars. This chandelier was stunning but I knew it would be a fortune, but I was wrong. We have since been back to order additional items. Frames are craftsman-built in America using cross-directional hardwood laminate certified by the Sustainable Forestry Initiative. You have the option to disable non-essential cookies below. . Find great deals and sell your items for free. Well it is now October 4th and I'm yet to hear back or have my issues resolved. They assist you in every part of the process. $7,500. New and used Furniture for sale in Chino Hills, California on Facebook Marketplace. The pros: Artistically designed and elegant selection of distinctive lighting pieces. . The showroom is clean and beautifully furnished. Arhaus has both indoor and outdoor sofas ranging in price from $1500 to $9000+, with unique styles such as curved sofas, leather sofas, chesterfields, modern sofas with a low-profile silhouette, and some customizable sofas. Allows 14 days after delivery to notify Chairish of intent to return, No return shipping or restocking fees applied, Does not apply to damages that occur post-delivery, Is entirely different than what you purchased, Some made-to-order items and a limited selection of other items How do you spend $10K on a dining room set and get a table delivered a year later with no chairs when I insisted it be delivered together, then 6 months later A CHAIR (meaning one of six) is delivered? I've been in multiple times to check on orders, etc and almost each time i overhear sales employees lecturing patrons to always ask for them and also have observed more than once sales associates arguing over who "gets" the client right on the showroom floor. I purchased a garden stool that began peeling within three months of delivery. This site uses cookies to improve your experience, to analyze website usage, and for marketing purposes. So i called Daniel and told him about this and he said he will call me back. We spent close to $75k at this store and purchased their warranty on the furniture. 6 Arhaus Furniture Italian Faux Leather Capri Dining Breakfast Room Chairs Arhaus Martello Imperial Regal Brown Leather Nailhead Desk Office Swivel Chair Finding the Right seating for You With entire areas of our homes reserved for "sitting rooms," the value of quality antique and vintage seating cannot be overstated. For more information, please visit our Find great deals and sell your items for free. Origami Cocktail Table Stainless Steel DG-60814/002.COCKTAIL.. Anziano Chair Ebonized DG-90002/04.SIDE CHAIR.0. Worked with the design team to match new items from our previous purchases with another Arhaus store. Remington Swivel Chair by Arhaus $1,440 71% Off $4,990 Make an offer Add To Cart Per Arhause site: Craftsman-built in the foothills of North Carolina, our chic Remington Collection is an Arhaus favorite. We are looking forward to purchasing our first furniture item with them & hopefully working with David in the future to purchase much more. Trish worked well with our schedules for delivery and Shamika, the manager, was there for us when any glitches arose. Mother's Day is May 14. Lastly, the fired our customer care person mid process :( and he was the main reason we choice this store. Great furniture and sales people. the perfect rug and dining chairs as floor samples. The shipping label would only cover the weight of one of the boxes. Hello! Loved working the manager Chris- I ordered most of the pieces from him; very helpful in picking the right furniture and accessories for my new homeI can't say I'm as happy working with other staff (when Chris is not available on phone) in the store who messed up my new orders/ requests or delivery dates or simply didn't know much on how to help a customer. They came in three weeks and the delivery guys were quick and efficient. We highly recommend them and will be certain to work with them again. Purchased almost $20k worth of furniture - cant get a straight answer on delivery- get excuses on warehouse issues etc - no one in the store ( Long Island ) can tell us when well be receiving any part of our order - different stories told by receptionist, sales person and store manager - made special trip to Florida based on store promises knowing theres a 3-5 day window - thats come and gone and no one cares. This set of dining chairs is amongst hundreds of pieces of furniture that are available at our location in Grandview! If you continue to use these I recently purchased a condo after selling my home. First, the stain (whatever it was) would have gone into the cushion as well. You have the option to disable non-essential cookies below. . He assured me that the chair he was recommending would work out. Learn more Read more Fabric: CUSHING SLATE Qty: 1 1 2 3 4 5 12 In Stock Add to Bag Add to wishlist Dimensions Find great deals and sell your items for free. I'm giving this 3 stars because I had both good and bad experiences in this store. Now they are offering me a different model chair. Sandi Lahage the Design Consultant there is amazing. The follow up service is just as slow. . Purchased dining table from Tracy shortly after Thanksgiving but couldn't take delivery until well after New Year's due to the holidays. We have had a fantastic experience from design collaboration, ordering, delivery and follow-through. NEW. We've purchased several chairs, a bed, a server, rug and several lamps from them and haven't had any issues. She asked all the right questions of what I envisioned for my new place. I won't be shopping here any longer (was a 3rd purchase). Shoppers typically enjoy the look and quality of the of the Arhaus dining pieces available, although the prices can be high. Worcester, MA. He allowed us to walk around the store while he put together some quotes for us on several different couches and offered help if we needed it. $1,000 $2,500. We discovered the Tahoe, which is even better. It was also replaced and the 3rd one also had an off color board. Daniel, our designer, was extremely helpful and kept us informed on delivery dates. She was amazing. Should've listened to our gut on NOT buying a sleeper sofa that has an extra step - read "increased risk of failure" - of an air mattress. Sign up for promotions, decorating tips and more from our team. Anyone would miss this. I ordered several dining chairs that kept coming in damaged. They have gorgeous unique quality pieces at affordable prices. Inspired by classic, art deco aesthetics, features curved silhouettes and clean, architectural lines. I'm very happy that Arhaus has come to San Diego, and given homeowners and renters here the opportunity to find newer and more refreshed styles than those found at the same tired furniture stores we've grown accustom to. You have successfully subscribed to our list. I've had to cancel orders due to incorrect lead times quoted, dates continually being pushed out, and absolute lack of follow up or promised return phone calls that never happened. The prices are very competitive and the staff is stellar! The arm of one custom chair, the wood is split. CL. I would like to have had more information regarding its care, there is a delivery fee.and they do not scotch guard the fabrics which I understand is their policy. Pasadena Swivel Accent Chair At $300, this swivel chair is a great deal that won't break the bank. Love everything! Second, there are buttons that go into the cushion. that's how i felt and I never recommend to buy furniture from them. Like all things you read on the Internet, understand there is no better judge than yourself. Note: Made-to-Order items typically include a lead time or custom delivery window that is added to the delivery time. As for the actual collections at Arhaus--absolutely stunning, innovative and different.
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