Our culture rests on providing opportunity and challenge for our team members while encouraging healthy work-life balance. So I followed back with them, the Service Manager showed me some build-up on the oil cap and said "they couldn't do the oil change at that location because of this". And even though all pre-owned vehiclesare sold strictlyas is, we have helped Ms. ******** repeated with repairs with her vehicle. Upon looking into the details of this customer, I find that the customer had an after****et intake system installed on the truck. Unfortunately, after submitting Mr. ****** application, none of our lenders would offer financing. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. We will give you the training, support and encouragement to succeed. FORT WORTH, Texas, Sept. 23, 2020 /PRNewswire/ --A salesman for the Don Davis Auto Group allegedly made a "Faustian bargain" by trading honesty for a sales commission according to a new lawsuit. CFO at Don Davis Auto Group. The lawsuit accuses the salesman of Don Davis Auto Group of fabricating a story that the Toyota Tundra was safer and tougher than any Chevrolet, Ford, or Ram truck. 9% of employees would recommend working at Don Davis Auto Group to a friend and 24% have a positive outlook for the business. As a matter of policy, BBB does not endorse any product, service or business. I spoke to him again today and asked if he had made any decision on how he wanted to proceed. Our culture rests on providing opportunity and challenge for our team members while encouraging healthy work-life balance. Collision Center. They switched my service advisor and within a few days I got my vehicle back. Mr. Arnold suffered catastrophic brain damage when the roof of his 2011 Toyota Tundra Truck crushed his head and face during a minor single-vehicle accident because the truck's roof peeled back like a cheap tomato can. ***** the service rep who is absolutely horrible goes to the back gets my truck and parks it directly in front of another vehicle so there is no possible way the wrecker can access my truck. Called again on 7/16 for status. Wenn However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Due to financial circumstances I will not be with a vehicle due to oversight on the dealership and I am trying to get this issue resolved but I feel that they are trying to get me into another vehicle to get rid of the issue as soon as possible without anything being resolved or basically sweep the problem "under the rug". This is a multi-location business. Don Davis Nissan is located at 1320 East 1-20, Arlington, TX 76018. Then BOTH Dealerships reported work on the CarFax report. Was told oil change was completed. On 12/13/2022 she informed us that she was having the vehicle towed out. . Kevin has worked for The Dallas Morning News since 2003. Any customer not meeting the residency restrictions will receive a dealer discount in the same amount of the manufacturer's rebate. So I followed back with them, the Service Manager showed me some build-up on the oil cap and said "they couldn't do the oil change at that location because of this". Well guide you through the process. Through our back and forth phone conversations, this person was rude and short with me the entire time. scusiamo se questo pu causarti degli inconvenienti. We boast a diverse, energetic, dedicated and fast-paced culture in which teamwork and ingenuity thrive. Never was I offered another diagnostic test to see what was wrong with my vehicle ??. The lease programs through Nissan on an SUV are not the same as the Altima. Visit us for sales, financing, service, and parts! We feel we should be reimbursed the full amount because of the rudeness, keeping the vehicle hostage, no call back and overall dissatisfaction with Don Davis Auto Group. Nous sommes dsols pour la gne occasionne. Finally recd call back, was informed tech had not worked on vehicle yet, but were second in line. At the time of the purchase, the salesman for Don Davis Auto Group told a "whopper" of a lie stating that the Toyota Tundra was "the safest truck ever built" according to the lawsuit. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. On 11/4 ****************** spoke to both one of our customer relation representatives along with a New Vehicle salesperson, ************************ During this conversation, we confirmed that this vehicle was available. Als u dit bericht blijft zien, stuur dan een e-mail This part appears to be readily available in the area for $90. Her husband, an American Airlines clerk who died in 2013, used two of those Chase accounts, records show. I have a 700 + credit score and have never made a late payment but they have refused to lower my payment or accommodate me for the promise they failed to keep. This is a 2018 Ram 2500 with approximately 60,000 miles on it. F-150 Vehicles. If the CarFax is wrong now as I know for a FACT it is now, how do I know it wasn't fraudulently reported on before?? I forwarded Mr. *****s complaint to our Ford service manager. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. Si continas recibiendo este mensaje, infrmanos del problema While we know this frustratingfor Mr. ******, it is also frustrating to us as we do not get to sell Mr., ****** a vehicle. There needs to be ramifications for this. Some of the more recent: Nissan #4 in the Nation by Sales Volume, Automotive News Top 125 Dealership Groups, Top 100 Private Companies (#8) Tarrant County FW Business Press. This dealership has a horrible reputation and I definitely see why. I ended up submitting a claim through my insurance (State Farm) because it was making some noise. At 7:00pm we called again. I wasn't happy with the fact that you expect me to be without my vehicle for 5 business days, without any kind of loaner, just to tell me what was wrong. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Additionally, I did now speak with her until afterher mother called me to discuss the situation which promptedMS. ******** to return my call. I might not that he did not take his vehicle to an ********** store, since that is who he purchased it from. Purchased a pre owned vehicle(6/19/21) , everything was okay until I had an accident on 4/19/22. Nissan. How BBB Processes Complaints and Reviews. We offered Mr. ****** a purchase payment with zero down payment. We paid $199.90 and we had no vehicle for 10 days, rude customer service and didn't want to provide us with a written estimate until we pressed for it. The results of his review are below. They kept the car for . Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers Diversity and Inclusion Tech At Bloomberg. I had to take it back to the dealership. - During one of our conversations, **** told me a special S&B Air Intake System 99-203 air filter was needed (sourced exclusively from Ford) for $300 and that they were having difficulty obtaining it. Disculpa Well guide you through the process. Kevin earned a BA from Boston University. Instead they replaced the PRO SR (which I had mentioned repeatedly in conversations with ****) for $165 and sourced from a speed shop. In the 40+ years we have been serving the Arlington area, our clients have come from communities like Fort Worth, Dallas, DFW Metroplex, Grand Prairie, Irving, Mansfield, Euless, Cleburne, Flower Mound, Frisco, Waxahacie . Lewis, 56, managed all of Davis' investment accounts and personal bank accounts from a computer in the Fort Worth office where she worked, federal court records show. Dodge Chrysler Jeep Ram. Don Davis Nissan takes great pride in our pricing transparency. Mustang Vehicles. The company sells new cars and trucks built by Chrysler, Dodge, Ford, Jeep, Lincoln, Mercury, Nissan, Scion, and Toyota. I do not like it when my time is wasted so I am not one to waste anybody else's time as I am not a hypocrite. Mrs. ****** declined and returned the Wrangler. If you think I have time to sit around and make false accusations, you are mistaken. Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". 14508 others named Jim Brown are on LinkedIn . . However, after delivery the lender declined to fund the contract on the Nissan Rogue unless she traded in both of her cars which she declined to do. However, after delivery the lender declined to fund the contract on the Nissan Rogue unless Ms. ****** traded in both of her cars, which she declined to do. Dodge Chrysler Jeep Ram. Note that complaint text that is displayed might not represent all complaints filed with BBB. At Don Davis, we're Fast, Friendly and Fair! ein Mensch und keine Maschine sind. I was told the kicks was somehow so much better than my Nissan but it has not been. Today as I was speaking to him he just hung up the phone as I was talking. If the CarFax is wrong now as I know for a FACT it is now, how do I know it wasn't fraudulently reported on before?? From 2005 through the end of 2012, Lewis used her "unrestricted access" to Davis' finances to write three checks per month from his investment account made payable to Chase Card Services for her three personal credit accounts, records show. When I took a look at the car fax I did see that there was a note of a minor accident on 1/25/2020. Customer Reviews are not used in the calculation of BBB Rating. His teenage daughter and her friend seated in the back seat slept thru the accident. They put the oil cap back on and brought the vehicle back to me. Finally spoke to a mgr Austin that evening. When I arrived they said they had no record of the appointment and also told me I would have to leave the truck with them for a week before they could even diagnose it with no loaner vehicle. Don Davis Auto Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. No, I did not take my vehicle to **********, as they told me I would have to leave my truck with them for TWO weeks with no loaner. ****************** had to search from ******** just to find this vehicle. We were able to secure financing on both units in question. ABS brakes.Don Davis Ford is family owned & operated and has been is business since 1979. Team member passion and commitment to excellence have helped make Don Davis Auto Group a leader in the industry. to let us know you're having trouble. Originally Don Davis Nissan of ********* had notated on the CarFax for this vehicle that they did a Maintenance Service, but them they went back in and updated the CarFax to say that they had Changed the Oil & Filter, Rotated The Tires, and Completed a Rear Brake Job. I informed him that we would be able to look at it on 06/09 or 06/10. I came to Don Davis Nissan in Arlington tx before January 2022 due to a promotional letter I received in the mail promising a Nissan 2021 in exchange for my Nissan 2020 at no cost to me only to leave in a Nissan kicks. No calls, awful service. I am seeking a partial refund of $300.00 from the total charge of $613.97 and an apology/explanation for the poor customer service I received from ****. naar enviando un correo electrnico a We cannot put him ahead of other customers that have already left their vehicles for diagnosis and repair. They kept the car for approximately 1 month. Use this form to complete a full application. She was sentenced last year to three years and six months in federal prison for mail fraud. After all of this, I am still the one left with a vehicle that has less than 60k miles on it and is already having safety issues. Caso continue recebendo esta mensagem, I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. I was told that it should drive funny for about a week or two in order to get use to me since they fixed it Within a week(9/30) the transmission code popped back on and the car has been driving weird. One Owner Pre-Owned Vehicles for Sale in Arlington, TX - Don Davis Nissan Narrow Your Search Viewing - Pre-Owned One Owner View All Inventory - Type Certified (31) Special (10) + Locations + Make + Model + ElectrifiedModel + Year + Price + Body Style + Color + Fuel Economy + Engine + Transmission + Miles + Drivetrain + Fuel Type + Seating Capacity CARFAX One-Owner. Need to file a complaint? NEW. Auto Group. Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles Collision Center. Used One-Owner 2013 Dodge Charger SE Pitch Black in Arlington, TX at Don Davis - Call us now 888-802-2903 for more information about this Stock #P22725. Pathfinder Vehicles. Did not receive call on status. I have tried to get them to get me in contact with ****** ******, who is the owner of Don Davis auto group with no avail. And as a prior employee ofthe dealership, MS. ******** know I am here every day. After a final review of the price and payment, ****************** stated he would not pay the additional for the accessories. Lamentamos pelo inconveniente. Collision Center. After test drive, Mr. ****** decided to go with the Nissan Kicks. Bad experience With Don Davis Ford in Arlington. . Frustrated with this situation because Im paying these people almost ****** and they are not trying to accommodate me I decide to check out their reviews and thats when I realized I left my truck at the worst service department in **! The fact that you are even trying to argue that the customer is wrong, is very telling of you and your "dealership" and your unwillingness to actually help people. Compare. He is very unprofessional and sassy! This rating has decreased by -19% over the last 12 months. BBB is here to help. As a matter of policy, BBB does not endorse any product, service or business. Went to pick up truck and oil change not completed. Clean CARFAX. We do not input information directly into CARFAX. One Owner Used Vehicles for Sale in Arlington, TX - Don Davis Dodge Narrow Your Search Viewing - Pre-owned One Owner View All Inventory Locations Certified (13) Special (6) One Owner Pre-owned Vehicles for Sale in Arlington, TX 1 2 3 4 5 . It was 4 weeks before my truck was ready for pick-up. The client did not want to pay for a rental vehicle and did not have an extended Service Contract that would cover the expense of a rental vehicle. The Tarrant County lawsuit seeks more than 70-million dollars in damages alleging that misrepresented safety features were used in order to entice 45-year old Todd Arnold into buying the Toyota pickup truck. Clean CARFAX. questo messaggio, invia un'email all'indirizzo I text him later on in the day and ask if my truck will be ready same day and he says it might be late today or by noon the next day. para nos informar sobre o problema. Thirty minutes later he calls me back and tells me its my water pump and with parts and labor itll be $860.00. Dodge Chrysler Jeep Ram. . I work full time+, am taking classes to further my education and I take care of my son. We were able to secure financing on both vehicles in question. This vehicle is SUPPOSED to *******. The lawsuit accuses the salesman of the Don Davis Auto Groupof lying and misrepresenting that the Toyota Tundra was built with revolutionary new "super steel.". Called again on 7/18, sent to voice-mail again, left message. I was told by a sales manager by the name ******* ****** I was told he would get me into a car at zero down and promised me that he would I was lied to about the car I was looked in to and had a voucher from a bank at zero down and he said he would honor it and was lied to about that I asked about a 2009 Chevy traverse and that car was gone he didn't call me and gave me the run around didn't help me at all got me stuck in Arlington 69 miles from my house after all the lies. He asked about a loaner. Than I go to unlock my truck and my key fob doesnt work. Lies lies lies all lies. I have been trying to contact the general manager by email,by phone,by text with no response at all. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Call 817.588.5474 to schedule an appointment today.Awards: . The salesman fraudulently claimed that the super steel "made the truck super strong, especially in the area where people sat" according to the lawsuit. All other workers quit and they put all the work load on me. Mr. ****** did receive a promotional letter offering to trade is 2020 leased Altima for a a 2021 lease Altima. Don Davis Auto Group in Arlington, TX offers new and used Dodge, Chrysler, Jeep, Ram, Ford, and Nissan cars, trucks, and SUVs to our customers near Dallas. My apologies for the delay in responding to this complaint. Please do not service your car at this location. When typing in this field, a list of search results will appear and be automatically updated as you type. Most recently with a significant repair that we contributedover $1000, 6 months after she purchasedthe vehicle. We are in contact with CARFAX to ascertain why they would show the work completed when it was clearly stated on the invoice that no work was done, and to get their records corrected to reflect this fact in their records. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. Magnetic 2018 Ford Fusion Hybrid S FWD I4 Hybrid E-CVT AutomaticThis Fusion Hybrid features: 43/41 City/Highway MPGDon Davis Ford(more) Mileage. Steve Nance. Don Davis Auto Group, Inc. Business Data 63,176. This business is in an industry that may require professional licensing, bonding or registration. Lewis, 56, managed all of Davis' investment accounts and personal bank accounts from a computer in the Fort Worth. Will be contacting my lawyer now to see what can be done legally. I made a appointment to take my F150 P/U in to have the power side view mirrors fixed on 5-5-5-2022 the appointment was scheduled for 5-25-2022. BBB is here to help. We offered to show Mr. ****** a SUV that we did have available. His wife, who was driving, sustained a minor injury. Sales Manager. To hide the thefts, Lewis made false entries in the accounting software on her work computer, claiming the checks paid expenses related to Davis' personal investments and/or assets, according to court records. Site design and support by Recruitment HQ. We did attempt to trade MS. ******** into another vehiclebut we could not obtain financingdue to circumstances outside the dealerships control. *** the service manager is another joke and will lie to you with a straight face! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de On October 7th 2022 I was informed that the Jeep Wrangler was paid off through the dealership and that I would need to reapply for the financing for the Jeep that I previously was making payments on because according to the dealership the financing company doesn't revert back to my initial loan so at this point I was informed that the Jeep Wrangler is owned by the dealership and I would need to get approval to keep possession of the Jeep even after putting down $7000 when I originally picked up the Jeep Wrangler last year on May. The Bottom line is i could not buy the car for the **** Price. She arrived around 7:00pm. He talked to her this morning to confirm the mailing address, and we will get a check in the mail right away. Above all else, it makes Don Davis Auto Group a special company, one that can attribute its success to its products, clients, and most importantly, its team members. This is what a consumer is supposed to be able to go by when purchasing a vehicle is the accuracy of the CarFax and now I know for a FACT that this CarFax has been FRAUDULENTLY REPORTED on by 2 different Dealerships. Seems excessive but cant be easily validated because the recorded beginning/ending mileage(s) on the invoice are identical. I informed him that we would need 4-5 days to perform the diagnosis. Again people DO NOT waste your time going to this dealership because they lack ethics and will cost you tons of unnecessary money. I am rejecting this response because: I did in fact make an appointment for 7:30am for the morning I stopped by for my scheduled appointment. Explorer Vehicles. She choose not to repurchase either unit. Informed car would be ready for pick up on 7/20. The shop ******* assisted in getting the vehicle into a position to be towed and they left with the vehicle that evening. EMPLOYMENT; Parts & Service: 888-280-0847 Sales: 888-802-2903; We would disagree. Yes that payment was more than his prior payment. We offered him his purchase price to trade into another vehicle. I called and was informed he no longer worked there. Call 817.588.5474 to schedule an appointment today.Awards: . I never asked or expected to be put ahead of any other customers and the fact that they are assuming that is also indicative of the person they are. message, please email Although Don Davis Ford is not open 24 hours a day, seven days a week - our website is always . He agreed and said he would contact me again about this issue. So I returned the Nissan Rogue and received the Jeep Wrangler that I traded in back, I was informed that my initial contract with my prior financing would be reverted back. At no point was I under the impression that they would be able to look at the truck the day I dropped it off. Company Description: The Don Davis Auto Group rounds up some sturdy wheels for Ranger and Cowboy fans, as well as surrounding residents in the Dallas/Fort Worth metroplex. Additionally, the $1495 price is significantly less than the accessories charged by others. We strive to create an environment that is entrepreneurial, nurtures personal development and builds on unique talents. No further contact from you is necessary as I have seen and heard enough. He subsequently showed up at the Dodge Chrysler Jeep Ram store and was upset they could not get to him that day. Please advise.Regards, These accessories include: ***** tinted windows, ***** door edge protectors, ***** door handle protectors, Nissan wheel locks, Exact protective mats, custom pinstripe and Nitrogen filled tires. Bring your passion, energy and experience.
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